Terms of sale

These are the sale terms for a property report, for report packs and Team, and for your WattleAddr Property console account. The general WattleAddr Terms of Service apply as well and are published once, on the main site; where the two differ about a purchase or your console account, this page governs. Seller is RR Sols Pty Ltd t/a WattleAddr (ABN 56 672 722 486). Last changed 21 October 2026.

What you are buying

One report about one address, delivered as a PDF. It is assembled from public registers, open government data and council planning data we hold under licence or agreement. Every figure in it names its source and the date it was current.

The price shown at checkout is the total. It is charged once, in Australian dollars, and includes GST. There is no subscription and no recurring charge.

The price depends on which State or Territory the address is in. Every jurisdiction we sell in is $9.90 including GST today. Where our marketing says a price is “from” an amount, the exact total for the address you have searched is shown by the free address check, and again at checkout, before you are asked for a card. You are charged that total and nothing else.

How it is delivered

When the payment succeeds we email you a link. The link is the only credential for that report. A report bought by card on this site needs no account and no password. Anyone with the link can open the report, so treat it as private. If the email does not arrive, contact us and we will send it again.

If you order from a console account, the same link opens the report from your firm's Reports ordered list.

If the report cannot be produced after you have paid, the link will say so and you are entitled to a refund. We would rather refund you than hand over a document we could not build properly.

What the report is not

It is research, not advice. It is not a valuation, a legal opinion, a building or pest report, a survey, or a substitute for the statutory searches it tells you to order. We are not licensed valuers, conveyancers or lawyers, and nothing in the report should be relied on as though we were.

A report answers what the public registers say about a property. It cannot see inside a building, it cannot tell you who owns the land, and where a register holds nothing for an address it says so rather than treating silence as a clean result.

Accuracy, and what we are responsible for

We are responsible for reporting each register accurately, as at the date we state beside it. We are not responsible for the register being wrong, out of date, or narrower than you hoped. Where a register we read is itself in error, the report will be in error with it, and the refunds page explains what happens then.

The councils and agencies that supply the data make no warranty about it. Before relying on a planning overlay for a decision, confirm it with the council.

What you may do with it

The report is for you and the people advising you on that property: your partner, your solicitor, your conveyancer, your broker, your buyer's agent. Share it with them freely.

Except as the next paragraph allows, you may not republish it, resell it, or use it to build a competing product or database. Some of the data in it reaches you under licences that permit us to show it to you and do not permit onward publication, and the attribution notices in the report are conditions of those licences rather than decoration.

A pack or Team holder, or a firm using a free trial, may give a report to its own client about a property that client is considering, as part of its own service. It may not sell reports on their own, publish them, use the message to a client for advertising, or remove or alter any notice in them. The report remains WattleAddr Property's: the holder supplies it and does not prepare it.

Report packs and Team

A pack is a prepaid number of WattleAddr Property reports. Team is a prepaid term in which a firm may order reports from a monthly allowance. Both are bought at console.property.wattleaddr.com.au by the firm's owner or billing contact, against a tax invoice. Any person in the firm spends them by ordering a report from WattleAddr Property while signed in.

Prices, each including GST and charged once:

• 20 reports: $176 including GST.
• 50 reports: $396 including GST.
• 200 reports: $1,298 including GST.
• Team, 3 months: $594 including GST.
• Team, 12 months: $1,980 including GST.

Reports in a pack do not expire. You can ask for a refund of unused reports for 12 months after payment. We email you 30 days before that window closes if you still have unused reports, unless you bought with a code that has no refund for change of mind. Unused reports stay usable after it closes.

Team lasts for the term you paid for and does not renew by itself. We email you 30 days before it ends.

A Team term includes 300 reports in each Sydney calendar month for the firm. Up to 5 different people can use it over the term. Reports not used in one month do not carry into the next.

When a month's 300 reports are used, the order is refused and nothing is used. A sixth person who tries to use the term is refused in the same way. If the firm also holds a pack, the order is paid from the pack instead.

A firm that holds both spends the Team term first, then its packs, oldest first. A free trial is spent before either.

A new report for the same address, free. A firm can make a report again for the same address once, free, within 30 days of the report being delivered to it. The new report uses that day's data. It uses no report: it does not reduce a pack or a free trial, and it does not count toward the 300 reports a month in Team or the 5 people. It is not counted as used when a refund is worked out. Each report gives one free re-make, and a free re-make cannot itself be made again free. If the new report cannot be made, nothing changes and the free re-make is still available. If the first report is later returned to your balance, a free re-make already made stays free, and no new free re-make is offered from that report. The first report stays in Past reports. A member can make again only the reports they ordered. An owner, admin or billing contact can make again any of the firm's.

Whether a report can be made for an address is shown by the free check before you buy. If we cannot report on an address, no report is used and nothing is charged. The areas where reports are available today are listed here, from the same record the checkout reads:

Where reports are available

• New South Wales: every address.
• Victoria: almost every address.
• Tasmania: most addresses.
• Australian Capital Territory: most addresses.
• Queensland: Brisbane, Gold Coast, Moreton Bay, Noosa and Toowoomba council areas only.
• Western Australia: a shorter report, free, read at the address point only (addresses whose location is on the property).
• South Australia and the Northern Territory: not covered.

Check any address free before you buy. If we can't report on it, you're not charged and no report is used.

If an area you could report on when you paid stops being covered, or we discontinue WattleAddr Property, you can ask for a refund of what is unused. We email you if we discontinue WattleAddr Property. The refunds page says how that is worked out.

Paying for a pack or Team

When you choose a pack or Team, RR Sols Pty Ltd t/a WattleAddr (ABN 56 672 722 486) issues a tax invoice for it. We ask for your firm's legal name, its ABN if it has one, and a billing email before the first invoice. Prices include GST, and the GST is shown on the invoice. Amounts are in Australian dollars.

You pay each invoice once, by card through Pinch or by bank transfer. Pinch takes the card details. We never see them and we do not hold your card details. We do not take direct debits. Nothing renews or charges by itself.

For a bank transfer, use the invoice number (it starts with WP) as the payment reference. We match your payment to the invoice on that number. The reports or the Team term are added when the invoice is paid.

An invoice is due 7 days after it is issued. If it is still unpaid 30 days after it was issued, we may cancel it. Nothing is charged for a cancelled invoice. If you pay an invoice twice, we return the second payment by bank transfer. If you pay an invoice that we have cancelled, we return that payment by bank transfer. Your invoice and reports are not changed by that.

Refunds of packs and Team

Unused reports in a pack can be refunded for 12 months after payment. For Team, we refund what you paid, GST included, less a charge for each month that has started. The charge for a month is $198, or less if you paid less than the full price of the term. Free trial reports are not refunded. Some discount codes are sold with no refund for change of mind. We tell you before you pay, and the tax invoice says so (see Codes, free trials and discounts below). If an area is no longer covered or we discontinue the service, we refund what is unused at the price you paid. Refunds are paid by bank transfer, with an adjustment note. A refund is not automatic. RR Sols checks each request against these terms and decides whether a refund is due and how much. We tell you our decision, with the reason, in writing. This does not limit your rights under the Australian Consumer Law. If we approve a refund, we pay it within 10 business days of your request. If we need your bank details, or you change them, the 10 business days start when you give them. The refunds page has the rules, with examples. Nothing in them limits your rights under the Australian Consumer Law.

Codes, free trials and discounts

We may give you a code for a free trial or a discount. A code has a last day it can be used, in Sydney time, and that day is included. It also has a limit on how many times it can be used in total. Each firm can use a code once.

Free trial. A free trial gives the firm up to 10 reports for 7 or 14 days, as the code says. There is no invoice and nothing to pay. The trial runs to the end of its last day, Sydney time. Reports in a free trial that are not used by then end with it. Unlike reports in a pack, trial reports do not carry on, and they are not refunded. A free trial is limited to one for each firm, one for each person who redeems it, and one for each ABN. The firm's legal name and ABN must be set in the console first.

Reports we give. We may give a firm free reports. They have no invoice and are not refunded. They are used only after your Team and pack reports, they do not expire, and they do not count toward Team's monthly reports or people.

Discount. A discount code takes an amount, or a percentage, off the price of a pack or Team, as the code says. Some codes apply to packs only or to Team only. We work out GST on the price after the discount. The tax invoice shows the full price, the discount with the name of the code, and the amount you pay. A discount never takes the price below nothing. If a code takes off the whole price, we issue a tax invoice with nothing to pay, and add the reports or the Team term without payment.

Changing or ending a code. We may switch a code off before its last day. We will not take back a free trial that has already started, or a discount on an invoice that has already been issued. If an invoice with a discount is cancelled because it was not paid, that use of the code is given back, and your firm can use the code again while it is still open.

Refunds. Some discount codes are sold with no refund for change of mind. If so, we tell you before you pay: when you press Buy with the code, and again on the checkout page before you pay. The tax invoice says so too. We decide this when we create the code, and the invoice keeps it, so changing a code later does not change an invoice already issued. Other codes are refunded on what you paid, as the refunds page says. A code with no refund does not apply if an area is no longer covered or we discontinue the service: then we refund what is unused, as the refunds page says. A report that is not what we said it is can still be corrected or refunded. This does not limit your rights under the Australian Consumer Law.

Your logo on reports

A firm that has bought a pack or Team may have its logo printed on the cover of its reports, beside its legal name, and that includes the reports it makes from a free trial. Trial reports carry no logo and no "Supplied by" line, unless your firm has bought a pack or Team. A firm that was refunded in full for everything it bought is treated as a firm that has not bought. The cover always says that WattleAddr Property (RR Sols Pty Ltd, ABN 56 672 722 486) prepared the report from public data and that the firm supplied it to the reader and did not prepare it. A logo cannot change that wording or any other notice in the report.

We check each logo before it is used. A new or changed logo is not printed on any report until we approve it, and the reports in between use the firm's current approved logo, or the firm's name alone if it has none. We may refuse a logo, or remove one we approved. We will refuse or remove a government crest or coat of arms, the logo or name of a publisher whose data is in the report, and anything that suggests the report is an official document, such as the words "official", "certified" or "government". We tell the firm why when we refuse one. We do not print the "supplied by" line for a firm whose legal name contains the word "official" or "government", or the name of a government or of a publisher whose data is in the report, and we tell the firm why.

By uploading a logo, the firm tells us it is allowed to use that logo, and that it may give us a copy to print on its reports. The firm is responsible for its logo. A report keeps the logo it was made with. Removing or changing a logo affects the reports ordered after that, not those already made.

Your WattleAddr Property console account

You can create an account at console.property.wattleaddr.com.au. This account is separate from any WattleAddr API account. You accept these terms and read the collection notice when you create it, and we record which version of the terms you accepted and when.

An account belongs to one person. A firm can have several people, each with their own account and a role: owner, admin, billing or member. Owners and billing contacts can buy packs and Team and ask for refunds. Every role can order a report.

Help from our staff. At your firm's request, or to fix a problem, our staff may correct your firm's legal name, ABN or billing email, change a person's role, remove a person, transfer ownership, reset a person's two-step verification after checking who is asking, or resend an email. We email the firm's owners and the people affected. Every change is logged.

Account security. Keep your password private and do not share your account. Two-step verification with an authenticator app is compulsory for every account. Once it applies to your account, the console asks you to set it up before you continue. Until then you can turn it on under Account, and we suggest you do. You are responsible for what is done with your account until you tell us it has been compromised, unless it was caused by a failure on our side. If you think someone else has got in, change your password and email hello@wattleaddr.com.au.

Suspension. We may suspend or close an account, or stop it ordering, if it is used to break these terms or the law, to get round a limit, to resell reports on their own, to collect reports in bulk for a competing product, or to attack the service. We email you what we did and why, unless the law stops us. If the risk is urgent we email you afterwards. If we close an account, we refund its unused reports and Team months that have not started, at the price paid. This does not limit your rights under the Australian Consumer Law.

Changes. We may change these terms. If a change reduces your rights or adds to your obligations, we email the firm's owners and its billing email at least 30 days before it takes effect. A change will not add an expiry date to reports you have already paid for. A change will not shorten the 12 month refund window on a pack you have already paid for. If you do not accept a change that reduces your rights, you can ask us before it takes effect to refund unused reports, or Team months that have not started, at the price you paid. Other changes take effect when we post them with a new "last changed" date.

Closing an account. You can delete your account at any time from Account in the console. We delete your account details when you do, and in any case within 30 days. A firm whose last person deletes their account is closed, and nobody can then use its reports. If you close it with unused reports or Team months that have not started, email hello@wattleaddr.com.au and we refund them on the rules on the refunds page.

Tax records. Tax invoices, adjustment notes and the record that a report was used are kept for 7 years, as the law requires. Deleting your account does not delete them.

Your rights under Australian law

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these terms limits those guarantees, and if anything here appears to, the Australian Consumer Law wins.

Where the law permits us to limit our liability, and only to that extent, our liability for a report is limited to supplying it again or refunding what you paid for it.

Contact and law

RR Sols Pty Ltd t/a WattleAddr, ABN 56 672 722 486. Email hello@wattleaddr.com.au. These terms are governed by the law of New South Wales.